Troubleshooting Drag & Drop in Revit
One of the useful new features of the ArchVision Dashboard is it’s ability to Drag & Drop content into 3ds Max, AutoCAD and Revit. The following will address some common issues that users experience when using Drag & Drop in Revit. Configuring App Preferences to Revit
By default Drag & Drop for Revit will be available by the Dashboard auto-detecting Revit. If for some reason Dashboard’s drag & drop is not automatically enabled, switch the Default application preferences to Revit.
Make Sure Revit is Pointing to the Dashboard
The path should be set to 127.0.0.1.
Make sure that Content has a blue icon.
Content with a red or yellow icon cannot be used with drag & drop. Make sure that the icon is blue. Blue indicates that Revit is aware of the content. Revit is made aware of content when it starts or when a refresh is performed in Revit 2014. 2013 requires a restart to recognize new content. Make sure that RPC_Family.rft is in the path of your Default family template files.
The default location is C:ProgramDataAutodeskRAC 20xxFamily TemplatesEnglish_I If this path has been customized, please copy RPC_Family.rft into the customized directory.
RPC_Family.rft missing? Download it here:
RPC Family.rft 2018 RPC Family.rft 2017 RPC Family.rft 2016 RPC Family.rft 2015 RPC Family.rft 2014
Receiving Boxes instead of RPCs?
If a box appears instead of an RPC this indicates that the RFA family file was not generated correctly during a drag & drop process. This can be resolved by deleting the special .rfa files located here: %localappdata%archvisionAVRevitPlugin Be sure to also delete the objects rendering as boxes from the Revit project (under the Family browser).
Need help? Please e-mail support@archvision.com.
